Our standard turnaround time is usually 5–10 business days after artwork approval and deposit. If you’re working with a deadline, let us know. We’ll always do our best to accommodate rush orders when our schedule allows.
Turnaround time begins once we receive your quote approval, deposit, and final artwork approval. We typically send mockups within 48 hours so you can review the details before production starts.
Screen Printing: 12 pieces
Embroidery: 6 pieces
If you need fewer items, reach out anyway. We’re happy to point you in the right direction.
Absolutely. A lot of our customers are ordering for the first time. We’ll walk you through garment choices, artwork, print methods, quantities, and timing so the process feels simple and straightforward.
No problem. We can bring your vision to life. Some customers send us polished logos, and others send screenshots, sketches, or rough ideas. Our art team can help clean up existing artwork or create something new that works well for print or embroidery.
Vector files like AI, EPS, or PDF are ideal, but don’t worry if you don’t have those. Send us whatever you have, and we’ll let you know the best way to move forward.
You can email artwork to orders@imageinksc.com or send files through Dropbox or another file-sharing service.
Yes, as long as the design stays the same size and prints in the same location on each item.
Yes, but color changes must be done in quantities of 24 or more per variation. For example, 24 shirts with red ink and 24 shirts with black ink. A small color change fee may apply.
A few easy ways to keep pricing down:
We’re always happy to help you find the best balance between budget and quality.
Usually, yes. Dark garments typically cost more than light shirts and require additional ink during printing to keep colors bright and accurate.
Inventory changes quickly, especially during busy seasons. If an item becomes unavailable, we’ll help you find the closest alternative and keep your project moving with as little disruption as possible.
Definitely. There are a lot of options out there, and not every product is the right fit for every project. We’ll help you narrow things down based on your budget, timeline, audience, and overall goal.
Absolutely. We stand behind what we produce and take every precaution possible to make sure your order turns out the way it should. If something isn’t right, we’ll work with you to make it right.
Our showroom and production facility are located in downtown Columbia directly across from the USC Baseball Stadium. We’re always updating the showroom with new apparel, promotional products, and ideas to help customers see what’s possible before placing an order.